Goalzee Privacy Policy

Goalzee — Privacy Policy

Effective date:

10 Oct 2025

1. Introduction

This Privacy Policy explains how Goalzee (the "App") processes personal data, in line with the EU General Data Protection Regulation (GDPR) and applicable national laws.

2. Data Controller

The data controller is Goalzee S.C., address: ul. Wiosny Ludów 34, 81-459 Gdynia, NIP: 5862423362, REGON: 542985810 (the "Controller"). Privacy contact: support@goalzee.com.

3. Data scope and purposes

  • Account data: email, name/nickname, encrypted password; profile data (first name, last name, date of birth, time zone, avatar).
  • In-app data: goal content, steps, progress, statistics, reminders, preferences.
  • Activity and progress data: days with activity, completed steps, streaks, experience points (XP), user level and any XP multipliers.
  • Technical data: IP address, device identifiers, operating system, app version, error logs.
  • Analytics: basic Google Analytics data (aggregated usage information).
  • Feedback/Support: user ID, subject, message content, report type (feedback/bug).

Purposes: providing App services and features, account maintenance, personalization, security, usage analytics, product development, billing through stores (Apple/Google), and service communications/support.

  • Art. 6(1)(b) GDPR – performance of a contract (App services).
  • Art. 6(1)(c) GDPR – compliance with legal obligations (e.g., accounting, tax).
  • Art. 6(1)(f) GDPR – legitimate interests (security, analytics, development).
  • Art. 6(1)(a) GDPR – consent (push notifications, analytics, profile picture; can be withdrawn in settings).

5. Storage & security

Data are processed on OVH servers (France, EU) and within Firebase services (Google, EU). We apply appropriate technical and organizational measures (encryption, access controls, backups). Access is restricted to authorized personnel.

6. AI features

We use OpenAI (ChatGPT) to propose goals based on user‑provided text. We send only goal‑related content (no personal data or identifiers). Results are suggestions and can be edited by the user before saving.

7. Cookies & local data

The mobile App uses local storage (cache, storage, sessions) to maintain login state, preferences and performance. These data remain on the device and can be removed by clearing the app data.

The Goalzee website may use cookies for technical and analytical purposes (Google Analytics). Users can manage cookie preferences in the browser.

8. Third‑party providers

  • OVH – hosting/VPS (EU).
  • Firebase (Google) – cloud services, authentication, database, analytics.
  • OpenAI – content generation (no personal data shared).
  • Google Analytics – basic usage analytics.

9. Data sharing

We do not sell personal data. We may share data with IT providers acting as processors (under DPAs), public authorities when required by law, and app stores (Apple/Google) for billing/subscriptions.

10. Transfers outside the EEA

As a rule, data are stored in the EU. If, in exceptional cases, data are transferred outside the EEA (e.g., due to a vendor’s infrastructure), we rely on GDPR‑compliant safeguards such as Standard Contractual Clauses. Up‑to‑date information is available upon request.

11. Children & minimum age

The App is intended for users aged 16+. We do not target children and do not knowingly collect children’s data. If we learn that we inadvertently collected such data, we will delete them without undue delay.

12. Automated decisions and profiling

The App uses limited functional profiling through its level and XP system – based on goal-related activity, the user’s level, streak and possible XP multipliers are calculated. This profiling is purely motivational and used to display progress.

We do not carry out profiling or automated decision-making that produces legal effects concerning the user or similarly significantly affects them (e.g., no credit, insurance or comparable automated decisions).

13. User rights

  • right of access and information,
  • right to rectification,
  • right to erasure (right to be forgotten),
  • right to restriction of processing,
  • right to data portability,
  • right to object (including to analytics based on legitimate interest),
  • right to withdraw consent at any time,
  • right to lodge a complaint with a supervisory authority.

14. Data retention

We delete account data within 30 days from account deletion request. Analytical/technical data are anonymized after 3 months. Logs and backups may be retained short‑term for security and accountability.

15. Changes to this Policy

We may update this Policy for valid reasons (law, security, new features). We will provide prior notice of material changes (email/in‑app). See the update date below.

16. Contact

Controller: Goalzee S.C., ul. Wiosny Ludów 34, 81-459 Gdynia. Email: support@goalzee.com. Supervisory authority in Poland: PUODO (uodo.gov.pl).